Email negatief saldo gekregen van paypal met melding via ideal opladen -> gedaan -> wordt niet verwerkt door paypal , wel ontvangen. Weer email negatief saldo (hoger bedrag) -> weer via paypal ideal opgewaardeerd -> weer niet verwerkt -> betaling 1 na 2? maanden teruggestort op rekening.
Lange versie:
21 april 2015:
Code: Selecteer alles
You have received €2,500 or more in total payments to your PayPal account in this calendar year. PayPal is required by law to comply with European Union Anti-Money Laundering regulations by collecting information from customers when they reach this limit. Until you provide us with the information we need your account will be limited. You won't be able to send or withdraw any money using PayPal, however, you may still be able to receive payments. Please go to the Resolution Centre for more information on what you need to do. When PayPal limits an account, your funds may be held until we've confirmed your identification as per the User Agreement.29 april 2015:
Code: Selecteer alles
We've reviewed the documents you submitted and determined that you were under 18 years old when you opened your PayPal account. You must be at least 18 years old to sign up for a PayPal account. From now on, you can't send or receive money with this account.
If you've outstanding buyer complaints and you want to refund your customers, you can do so via the Resolution Centre in your PayPal account.
To continue using our service, please open a new PayPal account. You'll need to use a different email address.
Money in your PayPal account balance will be held until buyer complaints is resolved.
We appreciate your patience and understanding regarding this matter and regret any inconvenience it may cause you.
Yours sincerely,
Olga
PayPal3 juni 2015:
--> Ik zie dat ik een negatief balans van 149,00 euro heb. In het scherm komt te staan dat ik met ideal geld kan toevoegen aan mijn rekening om dit negatieve balans op te lossen.
Ik gebruik deze fictionaliteit om 149,00 euro op mijn paypal rekening te zetten.
Mijn balans is nog steeds negatief, ik dacht dat het wel even zou duren voordat het verwerkt zou worden.
Op mijn bankrekening zie ik dat 149,00 euro succesvol is afgeschreven door PayPal ideal opwaarderen.
12 juni 2015:
Code: Selecteer alles
Your PayPal account balance is below zero. To resolve your negative balance please add money to your PayPal account.
To restore the balance through your PayPal account, follow these steps:
1. Log in to your PayPal account in www.paypal.nl.
2. Click ‘Resolve Negative Balance’ under ‘Balance’.
3. Follow the steps.
If you can’t add funds through the website you can add money using a cheque made payable to PayPal instead. Write your email address in the memo area and send your payment to:
PayPal Europe
P.O. Box 9473
Dublin 15
Ireland
If you have questions, concerns or need advice on how to repay, please call us on 020 462 25 30. If you’ve already begun to add money from your bank account to clear the negative balance please respond to this email and notify us of this. It normally takes 3-5 business days to add money from a bank account.
Please repay this outstanding amount as soon as possible. If you’ve already repaid your negative balance please disregard this message.
