Via priveberichten heb ik wat vragen binnengekregen over mijn contact met moneybookers. Hieronder de informatie die ik tot nu toe van ze heb ontvangen.
De vraag of de goederen zijn aangekomen is binnengkomen op mijn gmail adres en kwam van:
[email protected] .
Na beantwoording van hun vraag, zoals in een eerder post aangegeven,kreeg ik eerst dit bericht(gestuurd vanaf:
[email protected])
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date Fri, Dec 4, 2009 at 9:40 PM
subject (Moneybookers Merchant Services) Your ticket has been successfully received
mailed-by moneybookers.com
If your request is not related to a Merchant/business use of your Moneybookers account, then please contact our Customer Service Team.
Dear valuable Partner,
Your ticket ID is 90152530, please keep it for further references.
Thank you for contacting the Moneybookers Merchant Services Team. We are looking into your request and we will get back to you as soon as possible. We highly appreciate your patience in case our response requires some additional time.
Please don’t re-send your request in case you don’t hear back from us immediately. Sending another request will take your request back in the queue and therewith delay our reply.
We look forward to serving you further and stay at your assistance at any time.
Kind regards,
Your Moneybookers Merchant Services Team!
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Daarna heb ik nog een bericht gehad (gestuurd vanaf:
[email protected] )
Mon, Dec 7, 2009 at 5:39 PM
subject [Ticket ##90152530##] Question about delivery of goods
mailed-by moneybookers.com
Dear Mr. ,
Thank you for contacting us.
We are currently running an investigation on the merchant's account. As soon as we complete it we would be able to give you more information about this matter.
Best regards,
Moneybookers Security